Web development for Home & field service
A site you can update for seasonal services and offers, with forms that write straight into your job management tool.
The outcome people actually want: a site that loads fast, works for everyone, and doesn't need us to change a headline.
The phone rings when everyone's on a job.
Field service businesses run on calls, but the people who could answer are under a sink or on a roof. Callers who reach voicemail often try the next company on the list. Estimates go out and nobody chases them. And the busy season hides problems that show up the moment it ends.
- Calls go to voicemail during working hours.
- Estimates are sent and never followed up.
- Customers can't book, or even request a time, on your website.
- Your field service software and your website don't talk to each other.
What you get, in order.
A build plan
The platform choice with the reasoning written down, the CMS structure, and every integration the site needs.
The build
Responsive, accessible pages, a CMS set up for the content you actually publish, and forms wired to where they need to go.
Launch checks
Speed, accessibility, redirects, analytics, search setup and structured data — checked before launch, not after complaints.
Ownership and training
Everything in your accounts, documented, with a session for whoever will be editing the site.
Who this is for.
Owner-run and growing field service businesses with steady demand, a few technicians or crews, and an office stretched between the phone and the schedule.
It's a poor fit if there's no capacity to take on more work yet. More enquiries only help when there's someone to do the job; we'd start with the process instead.
What makes it bigger or smaller.
Smaller
- A finished design to build from
- Standard pages and a blog
- Content ready to move
- Few integrations
Bigger
- Migrating from an old platform
- Many CMS collections or locations
- Custom integrations or booking
- Accessibility fixes across existing content
No numbers here — we'll put one in writing after we've seen it.
Before, during, and after.
Build plan, about a week
We confirm the platform, map the CMS, list the integrations and plan redirects from the old site. You sign off the plan before the build starts.
Build in sections
Templates first, then pages, with a staging link you can click through as it comes together.
Launch and look after
Launch-day checks, a follow-up review a few weeks later, and optional ongoing support if you'd rather not touch it at all.
What home and field service businesses ask about web development.
Which platform do you build on?
Whichever fits the job. We choose the platform around what the site has to do and who will run it day to day — ease of editing, speed, integrations and cost — and explain the choice before you commit. We’re not tied to one tool, so the recommendation is about your business, not our habits.
Will we be able to edit the site ourselves?
Yes. We build on platforms your team can update without a developer on call — no plugin bloat, no maintenance tax, no waiting on anyone to change a headline — and we train whoever will be doing it before we hand over.
Can you build from someone else’s design?
Yes. We review it first and flag anything that will be hard to build, slow to load or awkward to edit — it's cheaper to fix in the design file than in the build.
How do you handle accessibility?
We build to WCAG 2.2 AA: semantic structure, keyboard access, visible focus, sufficient contrast and labelled forms. We test before launch and fix what we find.
Do you hand over the files and accounts?
Always. Everything is built in your accounts, under your ownership, documented so another team could pick it up. We are not a hostage-taking arrangement.
Do you offer ongoing support?
Yes. Updates and improvements after launch run through an ongoing creative engagement with reserved monthly capacity. Larger changes are scoped as their own project.
Can you connect our website to our field service software?
Usually, yes. Most field service and job management platforms accept bookings or leads through direct integrations or an integration layer. We confirm what yours supports before we build.
What is missed-call text-back?
It's an automatic text sent to anyone whose call goes unanswered, so they get a reply within seconds instead of trying the next company. The text can offer a booking link or promise a call back.
Can customers book online?
Yes. Depending on your software, customers can book a slot directly or request a time that your office confirms. Either beats a voicemail.
Will automation feel impersonal to our customers?
Not if it is done carefully. Automation handles the first reply and the reminders; your team still handles the conversation and the job.
Related services.
Tell us what you need built. We'll tell you what it'll take.
Fifteen minutes, no deck, no pitch. You describe the problem, we tell you what we'd do about it and whether we're the right people for it.
That's away.
We've got it. You'll hear back from us directly — a real reply from the people who'll work on it, not an automated sequence.
Talk soon.